Pre-Tour

• Offering only small group, individual travel or respite care to allow for physical distancing

• Information sent to all travellers before you depart, so you know what to expect. This will include a Wellness Questionnaire that must be completed prior to departure

• Individualised handover to avoid crowding – our staff will greet you in your car, complete handover and take you to your dedicated seat in one of our vehicles
• Temperature checking at handover and twice daily while away

• Increased staff training including Australian Government COVID-19 infection control training
• Contingency planning including isolation and repatriation protocols in case of illness
• Monitor case numbers for COVID-19 in the local communities we visit
• Adapting holidays and tours to ensure adherence to all government guidelines and restrictions

On Tour

• Small group size
• Single supplement available
• Hand sanitiser available at all touchpoints
• Masks are essential at all times for all travel within Victoria and highly recommended when in other states.
• Enhanced cleaning and sanitation of vehicles and accommodation with a focus on high touch areas – seats, seatbelts, high touch surfaces, bathrooms, light switches, door handles, and remote controls
• Cleaning protocols following Australian Government Coronavirus (COVID-19) Environmental cleaning and disinfection principles 
• Limit to one passenger per row and dedicated seating in vehicles
• Utilising multiple vehicles to maximise physical distancing
• Meticulous hand washing and use of hand sanitiser
• Physical distancing maintained
• Eating in rather than dining in cafes and restaurants
• COVID Screening nurse on call 24/7
• COVID19 CLEAN Practicing Business accreditation